James Lee, Senior Living Executive, will guide participants in a discussion to rethink Resident Engagement as more than just a department in senior living.
We'll say we help our residents find a purpose or give them purpose. Well, they've already got the purpose. A lot of times it's just us enabling each other and reminding them that they do have purpose and then assisting them to fulfill their purpose.
James Lee has served the senior living industry for 12 years across an array of roles for various organizations. Leveraging successful roles in sales, operations, & learning & development.
Learn More ▶Josh Crisp is a senior living executive with more than 15 years of experience in development, construction, and management of senior living communities across the southeast.
Learn More ▶You don't have to have resident engagement in your title to be a resident engagement advocate.
This #ActivitiesStrong Executive Edition discussion is led by Charles De Vilmorin, Josh Crisp, and James Lee. This conversation inspires listeners to rethink Resident Engagement as more than just a department in senior living. It is the mechanism through which we can serve a much broader market of seniors who may never be customers of traditional senior housing. A strong business case can and should be made for viewing Resident Engagement as the core revenue-generating secret sauce of the senior living industry.
#ActivitiesStrong Program Library: https://programs.activitiesstrong.com/
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